WEBSITE PRIVACY POLICY, TERMS OF USE AND DISCLAIMER
Dr Fabienne respects your privacy. We are particularly sensitive to privacy issues on the Internet and therefore we provide this Privacy Policy so you know about our online information practices and understand how we treat the information we receive about you from the Internet.
This Privacy Policy applies to all personal information collected by Dr Fabienne via the website located at https://drfabienne.com.au.
Your Consent
By using our site, you consent to our privacy policy.
1. What is "personal information"?
The Privacy Act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
i) whether the information or opinion is true or not;
ii) and whether the information or opinion is recorded in a material form or not.
If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this privacy policy.
2. What information do we collect?
The kind of personal information that we collect from you will depend on how you use the website. We collect solicited personal information from you when you register on our site, subscribe to our newsletter, purchase an item from us, respond to a survey or fill out a form. download a free recording or resource. When interacting with our website, where appropriate, you may be asked to enter your: name, e-mail address, phone number and other personal information where it is reasonably necessary for one or more of the business’s functions or activities.
3. How we collect your personal information
We may collect personal information from you whenever you input such information into the website. We may also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
4. Purpose of collection
The purpose for which we collect personal information is to provide you with the best service experience possible on the website. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
By using our website, you consent to the privacy policy of this website and to receipt of direct marketing material. We will only use your personal information for this purpose, if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
5. Access and correction
Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
6. Complaint procedure
If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by Dr Fabienne Chevalier and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
7. Overseas transfer
Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances.
8. GDPR
In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. Where this is the case, there may be additional rights and remedies available to you under the GDPR if your personal information is handled in a manner inconsistent with that law.
9. How to contact us about privacy
If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through [email protected]
10. Disclaimer
The information contained in the website is provided for informational purposes only and is not meant to be a substitute for the advice provided by your doctor or other health care professional. You should not use the information available on or through the drfabienne.com.au website for diagnosing or treating a health problem or disease. We will not be held liable for your use of the information provided on this website.
Any information, statements and/or the provision of resources or products during Dr Fabienne events and in Dr Fabienne products and programs are not intended to diagnose, treat, cure or prevent any disease or health condition. They are not a substitute for proper medical advice, and must not be relied upon in this way. Always consult a qualified health practitioner for individualised advice before using any of the information or products provided at an event for yourself, your family or friends.
11. Comments, feedback, testimonialsIf you provide us with comments, feedback or testimonials, whether written, verbal or otherwise, you consent to us using this information and or likeness in our marketing collateral. Please note we will not identify you by name unless you have given us permission to do so. Should you wish to revoke any information you have provided us please advise us by contacting [email protected] and we will remove reference to your remarks in any future collateral.
12. Dr Fabienne Clinic Appointments
We understand that sometimes it is necessary for you to change your appointment. You have the option to cancel or reschedule your booking at any time up until 24 hours prior to your consult. If you do not cancel or reschedule your booking within 24 hours of your appointment, the full consultation fee will be charged.
You are responsible for recording your appointment in your diary and calculating your local time conversion.
Please note: all consultation appointments at the Dr Fabienne clinic are booked in Australian AEST/AEDT (Melbourne) time.
13. Refund policy Please choose online courses carefully before completing your order, as no refunds, credits or transfers are available for online course purchases and enrolments or for 1:1 sessions with Dr Fabienne once a program of sessions has started, unless otherwise stated.
Dr Fabienne respects your privacy. We are particularly sensitive to privacy issues on the Internet and therefore we provide this Privacy Policy so you know about our online information practices and understand how we treat the information we receive about you from the Internet.
This Privacy Policy applies to all personal information collected by Dr Fabienne via the website located at https://drfabienne.com.au.
Your Consent
By using our site, you consent to our privacy policy.
1. What is "personal information"?
The Privacy Act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
i) whether the information or opinion is true or not;
ii) and whether the information or opinion is recorded in a material form or not.
If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this privacy policy.
2. What information do we collect?
The kind of personal information that we collect from you will depend on how you use the website. We collect solicited personal information from you when you register on our site, subscribe to our newsletter, purchase an item from us, respond to a survey or fill out a form. download a free recording or resource. When interacting with our website, where appropriate, you may be asked to enter your: name, e-mail address, phone number and other personal information where it is reasonably necessary for one or more of the business’s functions or activities.
3. How we collect your personal information
We may collect personal information from you whenever you input such information into the website. We may also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
4. Purpose of collection
The purpose for which we collect personal information is to provide you with the best service experience possible on the website. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
By using our website, you consent to the privacy policy of this website and to receipt of direct marketing material. We will only use your personal information for this purpose, if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
5. Access and correction
Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
6. Complaint procedure
If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by Dr Fabienne Chevalier and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
7. Overseas transfer
Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances.
8. GDPR
In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. Where this is the case, there may be additional rights and remedies available to you under the GDPR if your personal information is handled in a manner inconsistent with that law.
9. How to contact us about privacy
If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through [email protected]
10. Disclaimer
The information contained in the website is provided for informational purposes only and is not meant to be a substitute for the advice provided by your doctor or other health care professional. You should not use the information available on or through the drfabienne.com.au website for diagnosing or treating a health problem or disease. We will not be held liable for your use of the information provided on this website.
Any information, statements and/or the provision of resources or products during Dr Fabienne events and in Dr Fabienne products and programs are not intended to diagnose, treat, cure or prevent any disease or health condition. They are not a substitute for proper medical advice, and must not be relied upon in this way. Always consult a qualified health practitioner for individualised advice before using any of the information or products provided at an event for yourself, your family or friends.
11. Comments, feedback, testimonialsIf you provide us with comments, feedback or testimonials, whether written, verbal or otherwise, you consent to us using this information and or likeness in our marketing collateral. Please note we will not identify you by name unless you have given us permission to do so. Should you wish to revoke any information you have provided us please advise us by contacting [email protected] and we will remove reference to your remarks in any future collateral.
12. Dr Fabienne Clinic Appointments
We understand that sometimes it is necessary for you to change your appointment. You have the option to cancel or reschedule your booking at any time up until 24 hours prior to your consult. If you do not cancel or reschedule your booking within 24 hours of your appointment, the full consultation fee will be charged.
You are responsible for recording your appointment in your diary and calculating your local time conversion.
Please note: all consultation appointments at the Dr Fabienne clinic are booked in Australian AEST/AEDT (Melbourne) time.
13. Refund policy Please choose online courses carefully before completing your order, as no refunds, credits or transfers are available for online course purchases and enrolments or for 1:1 sessions with Dr Fabienne once a program of sessions has started, unless otherwise stated.